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About us…

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

The opportunity…

Key Responsibilities:

Sales Targets and Territory Management:

• Achieve sales targets and deliver KPIs.
• Manage specified sales territories, consistently developing and growing the territory through engagement with existing and new customers.
• This is a customer-facing role, with at least 80% of time spent in the field.
• Manage key accounts and target customers.
• Build long-standing mutually beneficial partnerships by understanding customer objectives, buying criteria, and decision-making processes.

Customer Engagement and Relationship Building:

• Attend to customer inquiries and needs.
• Specifically focus on building meaningful business relationships with new customers, given their higher potential for conversion to DT products.
• Provide product information, demonstrations, and training to customers.
• Develop and execute strategies to manage product trials.
• Ensure debriefs with Gastroenterologists, Surgeons, and NUMs following each procedure to:
• Establish likes/dislikes regarding product/procedure.
• Reaffirm customer preference for DT products.
• Obtain additional business.
• Set or reset customer expectations regarding DT personnel case attendance.

Sales Strategy and Reporting:

• Develop sales strategies and tactics in conjunction with the National Sales Manager, ensuring alignment with the approved marketing plan.
• Submit monthly sales reports, including sales forecasting, market intelligence, and competitor information by the due date.
• Accurately document all valid issues (product, procedural, etc.) in Salesforce and pass information on to the National Sales Manager.

Product and Stock Management:

• Manage consignment stock, ensuring purchase orders are obtained and items used are invoiced.
• Monitor hospital consignment stock levels, expiry dates, and act on reordering opportunities, complying with stock-keeping policies.
• Ensure customers are equipped with necessary product collateral.
• Develop and execute hospital setup deals.

Business Growth and Administrative Tasks:

• Be available to discuss business growth opportunities with customers and stay organized with appropriate samples.
• Ensure all sustainable business growth opportunities are followed up in a timely manner.
• Chase up outstanding purchase orders, particularly at month-end.
• Complete all administrative tasks by the due date.

Professional Development and Event Participation:

• Enhance case management abilities through continuous self-learning and product knowledge development.
• Attend exhibitions, conferences, and seminars as directed.
• Perform additional sales-related activities and travel as required.

About you...

At Device Technologies, we succeed through our commitment to four key values:

Delivering Innovation – We encourage and reward fresh ideas and are committed to supporting our people to make change.

Seeking Collaboration – We support each other in our combined mission to help others achieve their goals.

Taking Ownership – We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.

Practising Good Business – Our success is built on a mix of intuition and experience and we foster an environment where all voices are heard and nobody is afraid to make mistakes.

Our ideal candidate for this role aligns with these values.

The ideal candidate will have strong skills in sales, territory management, presenting, influencing, and time management, with experience in a medical or hospital environment or relevant clinical experience.

Experience required:

• Proven skills in sales, territory management, presenting, influencing and time management.
• Demonstrated competence in MS Word, Excel, Outlook and PowerPoint.
• High standard of demonstrable written and verbal communication skills.
• Willingness to work a flexible schedule including regional travel, overnight night travel, after hours and weekend work as required. Desirable
• Experience selling in a medical or hospital environment OR;
• Relevant clinical experience.
• Relevant tertiary qualifications in the sciences – degree or similar. 

Interested?

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.   

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements.  Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.